Privacy Policy

We (referred to as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Sereno Cointhor website (“website”).

These principles will be upheld:

• To be transparent about our collection and processing of your personal information:

Our goal is to enable you to make informed decisions about the use and processing of your personal data. That’s why we’ve developed this website. We employ various methods and procedures to give you clear, relevant information on personal data practices.

Should we conclude that you require specific details, we’ll share them at the appropriate time and date.

We are pleased to answer any questions you may have and clarify any legal restrictions. You can reach us by email at the following address: info@sereno-cointhor.com

• Personal data will be used exclusively for the purposes detailed in this policy.

Personal Data may be processed by Us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating maintenance and service delivery, fulfilling regulatory or legal obligations, and carrying out administrative and business activities to support the Services.

We also process personal data to better understand your preferences and needs.

• Access essential tools to safeguard your rights regarding personal data:

To help you exercise your rights, we offer extensive resources. Contact us any time to request access to your personal data. We can update or delete it, restrict its use for specific or general purposes, and transfer it to you or an authorized third party. We are fully prepared to accommodate your requests.

• Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we will continue to employ a variety of methods and techniques to protect it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the categories of personal data our company collects from individuals and explains how we process, share with third parties, secure, and otherwise manage that data.

This Policy addresses information related to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, either individually or by combining other information we possess or can access.

The Policy defines “processing” as any operation involving the collection or use of personal data. It covers the management, organization, and storage of such data.

Our services are intended for general audiences and are not designed for use by anyone under 18 years of age. We do not knowingly collect personal information from, or allow access to, individuals under the age of 18. If we discover any information relating to minors, we will immediately remove it from our records in accordance with our privacy practices.

2. What personal data do we hold about you?

When you access our services, channels, or visit our website, we collect personal data. In some cases, we may ask you to provide this data directly. In other instances, we gather your personal data by analyzing your use of our services or channels, or by receiving information from our third-party partners.

3. You are not required to provide personal information to the company, and no penalties apply.

You are not obliged to disclose any personal data to us. However, in certain circumstances, if you choose not to provide this information, we may be unable to offer specific services or grant users access to the website.

4. What types of personal data do we collect? When you visit our website, we collect the following personal information:

This includes detailed records of your online activity log; traffic information (including your IP address along with the date and time of access); the language you selected during your session; software crash logs; the specific browser you used; and information about the device you utilized, such as its model and operating system. This collected data is not personal and cannot be used to identify you.

Personal Data We Receive From You: Any personal data you voluntarily provide when connecting to a third-party online trading platform through us.

Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

The company processes your personal data for the purposes outlined in this section, in accordance with the applicable legal basis.

Without a valid legal basis, the company cannot use any personal data concerning you. The legal grounds on which the company may process your personal data are as follows:

• You have consented to the processing of your personal data for one or multiple purposes. This applies when you submit personal information through the website so we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to meet legitimate interests, for example to enhance our services or defend legal claims.
• Processing must comply with legal obligations.

Contact us by email for further details on the processing required to safeguard the legitimate interests.

Below is a list of the reasons and legal grounds for which we may use the personal data you provide.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, including IP address information, with third-party companies that provide services such as hosting and storage, and with analytics firms to analyze user experiences.

You may also request that we share specific personal data about you with third-party trading platforms. Any data you provide will be shared only with the requested platforms and used in accordance with their privacy policies. Please note that your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This arrangement enables the Company to obtain additional resources required to further enhance and improve the range of products and services it offers to its customers.

In cases where it is necessary to protect the rights of third parties or their assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may share personal data about you with potential investors, buyers, or lenders of the company or any affiliated group entity if such a transaction occurs (including any transfer or sale of assets within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other group business.

7. Third-Party Cookies and Services

We may employ third-party services, such as advertising partners or analytics providers. These companies may also use cookies or similar technologies.

Cookies are small text files stored on your device whenever you visit or use the website. They help collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and personalize products and services you may find valuable. Cookies also enable statistical analysis and performance tracking.

Some cookies we use are session cookies, which are temporarily stored on your device and deleted when you close your browser. Others are persistent, remaining on your device after you close your browser to help the website recognize you as a returning user and facilitate your return visits.

Types of cookies:

We may use them according to their purpose:

Cookies have been blocked or removed

In order to block or delete cookies, adjust your browser’s settings. Below you’ll find links for the most popular browsers to guide you through the process.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, note that some or all of the website's functionality and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for any longer period permitted by law, regulations, policies, or applicable orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for another 12 months.

We regularly review the Personal Data we retain to ensure it is no longer needed.

9. Transfers of Personal Information to Third-Party Countries or International Organizations

Your personal information may be transferred to third countries around the world (i.e. countries other than your country of residence) or disclosed to international organizations, institutions, authorities, or other jurisdictions. The Company carefully takes all necessary administrative, technical, and organizational steps to safeguard the personal data you provide and ensure that data users have the ability to exercise their rights and access effective legal remedies.

All residents of the EEA (European Economic Area) have access to these protections and safeguards.

• Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for personal data transferred under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities in accordance with the viro Article 46 (2) (a).
• This transfer was carried out in accordance with the EU Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. The full text of these clauses is available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when transferred to third-party countries or international organizations. Send an email to info@wealthwaydigital.uk

10. Personal Data Security

We have implemented robust organizational and technical safeguards to protect personal data. These measures prevent accidental or unauthorized destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error, nor can we be held accountable for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, but is not limited to, any unauthorised disclosure resulting from transmission errors, third-party access, or any other cause beyond our control.

If we face legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. We cannot guarantee how these third parties will secure your data.

Transmitting personal data over the web cannot be completely secure. The Company cannot guarantee the protection of the personal information you send to us online.

11. Hyperlinks to Third-Party Websites

Our website provides links to third-party websites and applications that are not maintained by the company. We are not responsible for the collection or processing of personal data by these external sites or apps. This Policy does not govern activities conducted on those platforms.

Please read the privacy policies of any third-party websites or apps we recommend before deciding to access or use them. We also suggest that you provide any personal data directly to those providers.

12. Amendments to this Policy

This Policy may be updated at any time. Whenever we revise it, we will notify you by posting the updated policy on our website. For significant changes, we will also use what we deem to be appropriate communication methods and publish a notice on our website. Unless explicitly stated otherwise, all amendments become effective upon publication of the revised policy.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete any information we no longer need. You may also restrict the scope of personal data processing.

If you are an EEA resident, please refer to this page:

You have the right to access and control any personal data you provide. To exercise these rights, please send an email to the address below.

Access rights

The Company can confirm whether your personal data is being processed and verify its accuracy. If so, you have the right to access that data.

The Company can provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be delivered electronically upon request.

Access to personal data must not conflict with the fundamental rights and freedoms of others. If fulfilling a request would undermine another individual’s rights or freedoms, the company may refuse to comply or limit the scope of its response.

Right to rectification

The Company may correct any inaccurate personal data. You have the right to request that any incomplete personal data about you be rectified, taking into account the purpose of processing.

Right to Erasure

The following reasons are applicable: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object, for reasons specific to your situation, to the processing of personal data about yourself based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company's legal obligations.

This right does not apply when processing is necessary (a) to comply with an obligation imposed by law under European Union or member state law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may request that the company limit its processing.

If you request that your personal data be restricted, it will only be retained with your consent, to establish, pursue or defend legal claims, to protect the rights of another individual, or due to a matter of significant public interest within the European Union or a member state.

Your Right to Data Portability

If an automated system handles the process based on your consent or under a contract to which you are a party, you have the legal right to review the personal data you provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not interfere with the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any processing of your personal data based on legitimate interests pursued by the company or by a third party. This right is not limited to profiling based solely on those legitimate interests. However, if we can demonstrate compelling legitimate grounds for processing your personal data, we may continue the processing unless you can demonstrate that your rights, freedoms, or interests, or the exercise, establishment, or defense of legal rights, outweigh those grounds.

Regarding direct marketing, you may object to the processing of your personal data at any time.

Right to Withhold Consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the legality or lawfulness of any processing carried out based on your consent prior to its withdrawal.

You have the right to file a complaint with the authority overseeing you.

You may submit an appeal to the supervisory authority appointed by a member state to protect individuals’ fundamental rights in the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights regarding personal data about you, as detailed in Section 13.

Within one month of receiving your request, we will provide the information to which you are entitled under Section 13 of this agreement. If necessary—due to the request’s complexity or volume—we may extend this period by up to one additional month. We will notify you of any extension and its reasons within the initial one-month timeframe.

Unless doing so would conflict with section 13 of the law, information requested under your rights in section 13 will be provided free of charge. If a request is unjustified, excessive, or repeatedly submitted, we may charge a reasonable fee to cover administrative costs for providing the information or fulfilling the requested action, or we may decline to act.

If we have any doubts about the identity of the real person who submitted your request, the company may ask for additional information to confirm it.